Colt was very knowledgeable an patient with all my questions. He also heard my concerns about trapping and moving my visiting momma raccoon and her babies. He said he will do everything he can to make sure they either move out on their own with the repellant or will live trap the mom and then collect the babies and reunite them together. He was even able to capture a picture of them, so I could see who was making all the racket. Thank you for listening and caring.